Job offer
Customer Service Advisor f
Join the fascinating and ever-changing digital media world!
Do you enjoy discussions about TV shows and favorite movies? Now you can do it while working! We currently seek Customer Service Advisors for our client.
Answer phone calls, e-mails, live chats, and messages on social media from customers
Help customers with issues related to the service, troubleshoot on the customer's behalf and solve the customer's problems to the best of your ability
Work shifts: morning 8:00-16:45, afternoon 15:15-00:00 Monday to Sunday
Phone calls are inbound, no cold-calling
Suitable for people without experience
Good computer skills and good knowledge of MS Office
Ability to quickly identify customers’ problem and needs
Ability to set priorities and manage daily responsibilities effectively
A client-oriented approach, patience, and strong communication skills
Team players with the ability to also work independently
Native Portuguese and communicative level of English in both oral and written
Possibility of working from home
Meal vouchers
Attractive bonuses according to the performance
Multisport card.
Daily use of foreign languages, especially English.
Great referral bonus
A team that is fair and human at all times, including corporate governance.
Interactive activities: team-building, company parties, sports, etc.
Opportunity to develop a career within a multinational environment